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Privacy Policy

Last updated: May 9, 2026

1. Who we are

This Privacy Policy describes how Shenzhen Yuming Jewelry Co., Ltd. (“we”, “us”) collects, uses, stores, and shares personal information when you visit or shop at our website operated under the domain d2o.cn (the “Site”), including when you browse products, create an account, place an order, contact customer service, or subscribe to updates.

Where applicable laws require a “data controller”, the controller is the company named above at the address shown in the box.

2. Information we collect

  • Account & profile: name, email address, phone number, login credentials, and preferences you choose to save.
  • Orders & fulfilment: delivery name, phone, shipping address, order details, payment status (we do not store full card numbers on our servers; payments are processed by licensed payment providers).
  • Customer support: messages, attachments, and call/chat records you send us when resolving an issue.
  • Security & diagnostics: IP address, device/browser type, approximate location derived from IP, cookies, and server logs used to prevent fraud, abuse, and to improve performance.
  • Marketing (optional): if you opt in, we use your contact details to send promotional emails. You can unsubscribe at any time.

3. How we use information

We use personal information to provide the Site, process and deliver orders, authenticate users, communicate about your purchase, provide support, comply with law, enforce our terms, and improve our services. We rely on performance of a contract, legitimate interests (where permitted), consent (for marketing and certain cookies where required), and legal obligation as appropriate.

4. Sharing

We share information with service providers who help us operate the Site (for example: hosting, email delivery, analytics, payment processing, logistics). They may only use data as instructed by us and for the purposes described in this Policy. We may disclose information if required by law or to protect rights, safety, and security.

5. International transfers

Where personal information is transferred outside your country, we implement appropriate safeguards consistent with applicable law (such as contractual clauses) where required.

6. Retention

We retain information for as long as needed to fulfil the purposes described above, including legal, tax, and accounting requirements. Order records are typically kept for the period required by applicable commercial and tax laws.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent where processing is consent-based. To exercise rights, contact us using the details above. You may also lodge a complaint with a supervisory authority where applicable.

8. Security

We implement reasonable technical and organisational measures to protect personal information. No method of transmission over the Internet is 100% secure.

9. Children

Our Site is not directed to children under 16. If you believe we have collected information from a child, please contact us and we will take appropriate steps.

10. Changes

We may update this Policy from time to time. We will post the updated version on the Site and revise the “Last updated” date.

Payment processing

When you pay for an order, payments are processed by licensed third-party payment service providers. We do not receive or store your full payment card number, CVV/CVC, or payment passwords on our servers. We may receive limited transaction metadata (such as payment status, transaction ID, and masked account identifiers) as necessary to confirm your order and prevent fraud.